Enterprise AI

Grounded

You don’t have a knowledge base. You have a filing cabinet.
May 18, 2026

You pointed your AI at SharePoint and now it’s confidently wrong. Why? Because you don’t have a knowledge base. You have a filing cabinet. And until you understand the difference between a document repository and a KMS, your AI project is retrieving the wrong things, faster, at scale, with confidence.

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Grounded

Data Permissions vs Knowledge Governance
March 15, 2026March 15, 2026

The risk isn’t that enterprise AI search tools don’t work. It’s that they work exactly as designed, for knowledge workers, not contact centres. When you use discovery infrastructure to do governance work, the permissions get respected. The governance does not.

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Grounded

The Unsexy Truth About AI and Knowledge Management
December 5, 2025February 8, 2026

Why the invisible infrastructure nobody wants to build is still the foundation of success.

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